Case Studies Knowledge Base

Mike McLoughlin

Owner, Champion Software

Champion Software’s error resolution process was slow and painful. The company found itself dealing with 40 – 50 support calls per day. Upon installing Ozcode, Champion Software could identify bugs even before customers noticed them and fix them without needing vague customer descriptions. By reducing the number of support calls by 90%, Champion Software now has much more time to develop features providing more value to its customers.

Ulrich B. Boddenberg

Owner, Senior Consultant, and Software Architect

You can’t keep running a process to reproduce an error in a provisioning protocol that takes hours. You have one shot to debug it before you redeploy.

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